10 HR Trends For 2017- "The Employee Experience Is The Future Of Work"

The Employee Experience Is The Future Of Work: 10 HR Trends For 2017

The Future Workplace: Building A Consumer And Digital HR Organization   

 

Today, almost every company is undergoing a digital transformation. Cloud and mobile computing, artificial intelligence, and increasing automation have created the potential to transform nearly every aspect of a business.

• HR leaders such as Diane Gherson at IBM, and Susan Peters at General Electric, are transforming HR to deliver an employee experience that is human centered, uses the latest digital technologies, and is personalized, compelling, and memorable. 
• Digital and consumer marketing are permeating new ways of recruiting, working, learning, and engaging employees. 
• Being employee-centered and digital is about having a new mindset, plus a set of consumer-focused and technological skills  to creating new HR solutions. 
• Above all, it requires a belief in the power of leveraging the latest consumer technologies inside HR. This starts with how a company engages prospective new hires.
• Consider how MasterCard, BMO Financial Group, Cisco, and Silicon Valley Bank develop new HR solutions by conducting hackathons to co-create new ways forward with employees.

2017 is the year to prepare for transforming HR to be agile, consumer-focused, and digital. The 10 trends below will matter most this year.

1) Focus On Creating A Compelling Employee Experience

2) Use An Agile Approach To Recruit And Develop Employees

3) Partner With Real Estate To Create Spaces That Promote Culture

4) Apply a Consumer Marketing Lens to HR

5) Pilot Chatbots In HR

6) Plan For A Blended Workforce

7) Develop Career Mobility Options

8) Invest In Employee Wellness

9) Focus On Team Development, Not Just Individual Development

10) Prepare For New Roles In HR

• Companies like IBM, Visa, MasterCard, Adidas, and General Electric, to name just a few, are adopting new intelligent digital platforms to create a Netflix-like experience for corporate learners.
• IBM uses design thinking and their own sentiment analysis tool, called Social Pulse, to reveal insights in re-imagining performance management.
• HR leaders believe this can lead to increases employee engagement (49%), improved employee productivity (39%), and improved employee teamwork (39%).
• AI tools like Amazon’s Alexa, and beacons, which use Bluetooth, enable users to know how they are meeting their health and fitness goals without using a mobile phone or a web browser. Well-being in the workplace is becoming an expectation for how we will work and live our lives.